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PRIVACY POLICY

GENERAL

 

For the purpose of this Privacy Policy, "we", "us" or "our" refers to Louis Coca Furniture Limited, registered company number 14414892 with the registered address at London North Studios, The Ridgeway, London NW7 1RP. We are committed to protecting and respecting your privacy. We only collect, store and process your personal data in accordance with the relevant laws and regulations. 

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By accessing and browsing our website you are confirming that you have read and understood this Privacy Policy. Please read the following carefully to understand our practices regarding your personal information and how we will treat it.

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PERSONAL INFORMATION AND DATA

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We will collect, including but not limited to:​

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  • Your name and title    

  • Your email address

  • Your telephone number

  • Your mobile telephone number

  • Your invoicing & delivery address

  • Your credit or debit card, or other payment information

  • Your comments, product reviews and responses on surveys you complete

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We will also collect your usage data. This may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

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We use your personal information and data to ensure the personal and financial information you provide us is accurate, contact you through your contact details, conduct fraud checks or prevent other illegal activity; we will protect our rights or property (or those of others) and fulfil our legal and compliance-related obligations. In some cases, we will use your personal data because it is necessary for us to comply with a legal obligation (such as if we receive a legitimate request from a law enforcement agency). In other cases (such as the detection of fraud) we will rely on our legitimate interests as a business to use your personal data in this way. Where we rely on our legitimate interests, we will always make sure that we balance these interests against your rights.

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Your personal information and data may also be shared by us to our business partners or other Internet users when the information interacts in the public area, for instance your comments or reviews of our products. We will always strive to ensure your personal information and data is secure and protected in accordance with this Privacy Policy.

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You will always have the right to delete or request the personal information or data that we have collected about you, however in some cases we will have to retain your information when we have a legal obligation or lawful basis to do so.

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CHILDREN PRIVACY

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We will not address anyone under the age of 13 and do not knowingly collect personal information or data of such individuals. If you are a parent or guardian and realise we have unknowingly obtained such information please contact us.

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THIRD PARTY WEBSITE LINKS

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Our website contains links to third parties which are beyond our control, as such this Privacy Policy will no longer be applicable. You should read their Privacy Policy and assume full responsibility once you enter their website.

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PRIVACY POLICY UPDATE

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We will update our Privacy Policy regularly without notice. You are advised to read our Privacy Policy at all times to ensure your full understanding and acknowledgement. 

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This Privacy Policy was last revised on 1st January 2025.

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